From management statistics to improving your cashflow, Service Accent™ Small Business Edition can help you control and manage your service delivery...
Service Management Software for Small Business
Eliminate unnecessary paperwork and hand written notes by logging details of all your service jobs quickly and efficiently.
Then raise an invoice automatically and generate detailed history for later analysis.
Store client contact information, contract cover dates and billing details, plus equipment specific information like serial numbers, installation dates and specifications
Record and control all your company's service activities, including field service, planned work, repairs and helpdesk
Eliminate unnecessary paperwork and hand written notes. Log details of all your service jobs quickly and efficiently, including customer and equipment details, fault descriptions and target dates
Build a unique, detailed history for each customer and machine by simply entering the details of each completed job
Say goodbye to your t-cards - Schedule and manage your activities, engineers and resources using the powerful `drag and drop' visual scheduler
Experience an end to lost revenue through inaccurate or manual billing procedures by producing automatic invoices at the click of a button.
No more lost revenue through inaccurate billing procedures. Produce automatic, tailored invoices for your customers, including annual contracts, rental agreements, standing charges and even meter click billing
Never lose track of a sales opportunity again. Provide instant estimates to your clients, then simply convert your successful quotes to orders and invoices
Record iInvoice call out charges, fixed price repairs and other sundry services using automatic charge bands. All your costs are processed too, giving you accurate profitability measurement
With Service Accent Small Business Edition you can see where your time is spent and what your most common service activities are.
Get instant access to on-line service history, or detailed job-by-job analysis
Know who your most profitable customers are, which product ranges provide the most income, and much more
Target your fast and slow moving stock items and identify usage and purchase trends
Identify How often do your engineers resolve problems at the first attempt - and identify their traing needs
